Handling a Difficult Customer

Handling a Difficult Customer Customer service is a necessary position in the job world today.  It helps companies give customers what they want and what they need. Although many customers …

Customer Support

Customer support used to mean a face-to-face conversation with a customer or a phone call.  Today, technology has changed how we approach customer support.  It now encompasses the internet, websites, …

Effective Customer Service

Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines of a company, serving the people who buy your products. …