Developing Corporate Behavior
With this workshop, your participants will be able to develop a business environment that reflects a positive set of values and ethics. Aligning these characteristics with the standards of conduct …
Developing a Lunch and Learn
Crating a Lunch and Learn session is a low-cost training option. It is a great way to introduce a topic or give a small demonstration of a new product or …
Critical Thinking
We live in a knowledge-based society, and the more critically we think, the better our knowledge will be. Critical thinking provides the skills to analyze and evaluate information so we …
Crisis Management
Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but …
Creating a Great Webinar
Webinars are a great inexpensive way to reach a large number of people. Webinars are great tools if you want to market a new or improved product, train employees, demonstrate …
Contact Center Training
For many people, the term Contact Center relates to sales calls and telemarketers, but a contact center can provide customer support, information technology support, and much more. The key to …
Conflict Resolution
Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to …
Conducting Annual Employee Reviews
An annual review can help you keep your employees happy, engaged, and focused. It is human nature to want to succeed. Giving your employees feedback on their positive and negative …
Coaching Salespeople
Coaching is not just for athletes. More and more organizations are choosing to include coaching as part of their instruction. Coaching salespeople, when done correctly, will not only increase sales, …
Call Center Training
Phone skills are a highly valuable tool to have in any employee’s skill-set, and Call Center Training will help provide those skills. This course will help your participants improve their …
Business Etiquette
This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and ‘the handshake’, conversation skills/small talk, cultural differences …
Value of Business Ethics
A company’s ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and …
Business Acumen
Through our Business Acumen course, your participants will improve their judgment and decisiveness skills. Business Acumen is all about seeing the big picture and recognizing that all decisions, no matter …
